F.A.Q.
Yes. We have a video security system and the lockers are impossible to open without the code.
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Unfortunately it is not refundable. Once you reserved and payed your box we cannot refund.
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You can reserve the locker online through this site
or directly at the store via the touchscreen device
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At the time of booking, you will receive a 6-digit locker code via email and paper receipt
Keep it and enter the locker code on the screen to reopen your locker and collect your bags!
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Until 30 days
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Yes. You have 10 minutes to reopen your locker for free. After that time you have to rebook again.
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You can contact the Store Your Luggage staff at the emergency numbers:
+39 3487480422
+39 3358142784
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Check your emails. If you just can't find your locker code contact the emergency numbers of Store Your Luggage
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Yes, your luggage is insuranced. But the lockers are very safe. The storage has also a 24/h camera.
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Standard lockers can contain up to 2 trolleys.
Maxi lockers can contain up to 4 trolleys.
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The system automatically calculates the difference.
Anyway, if you book your locker online, you can keep your suitcase for all the day.
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You can pay with credit card and coins directly at the luggage storage or online.
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our storage is open 365 days a year. 24 hours on 24.
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